System Configuration

Configuration Titles
Descriptions
General Tab  

Name

Company name is entered here. This field is used to hold the company details. 
Telephone Number Primary company telephone is entered here. This field is used to hold the company details. 
Email Address Company email address is entered here. This field is used to hold the company details. 

Enforce Unique Email Address

When switched on, this button only allows one user or contact to use only one email. This is so they are unique and reduces one email being used for two contacts or more. When off multiple contacts can use the same email.
Invoice Line 1 & 2 Invoice details and secondary Invoice details are entered here. This field is used to hold the Invoice details
Quick Create  
Default Telephone Number Reservations Telephone Number, this is used for a defaullt user creation when creating a quick contact.
Default Email Address
Reservations Email Address, this is used for a defaullt user creation when creating a quick contact.
Urls  
Website URL This is your companies weblink url to your main site so that it can be linked to ReRum.
Terms & Conditions Url  The T&C page url on your companies page so users can reference this. 
Logo Url Your logo will be used within emails and the Res Harmonics System.The file will need to be (size) and a (format) Transparent. This will determine what logo you will see.
IBE Logo Url An IBE is a public website that we set up for you which directly links to ReRum, its purpose is for the public to create bookings which get put onto ReRum. the IBE Logo is the logo used for that page.
The file will need to be (size) and a (format) Transparent? this file can be sent seperatly.Not currently Used
Report Logo Url The Logo which is placed in here will be the logo which will appear on the reports within the top right corner. 
Email Signatures  

Generic Signature

Generic Email Signature which will go under most emails.

e.g

Company Name</br>
w: Weblink To Your Website</br>
t: Phone Number

Reservations Signature

This is for Reservations Email Signatures which some companies have a different email therefore would have a slighty different signature for.

e.g

Company Name</br>
w: Weblink To Your Website</br>
t: Phone Number

Operations Signature

This is for Operations Email Signatures which some companies have a different email therefore would have a slighty different signature for.

e.g

Company Name</br>
w: Weblink To Your Website</br>
t: Phone Number

Rentals United (If enabled)
User  
Username UserName For Rentals United Account so that they can intergrate.
Password Password For Rentals United Account so that they can intergrate.
Owner/Landlord  
ID ID Is automatically generated when the user details are filled in, a publish button will be present when the ID is generated, once this is click it will automatically fill in the bottom rows below. 
First Name First Name in Rentals.
Last Name Last Name In Rentals.
Email Address Email Address in Rentals.
Telephone Number Telephone Number In Rentals.
Bookings  
Moves Enabled  Prevents Rentals bookings from being moved if not enabled.
Default ETA Close Out The latest an arrival can turn up for their booking.
Payment  
Automatic Payment

If enabled and we receive credit card details and the booking has not been paid we will attempt to take the payment.

Messaging  
Period to Upload (days) How far in advance the apartments availabilty is sent to rentals.
SagePay (If enabled)
SagePay  
Store Tokens Tells SagePay to store the payment details on their system.

SagePay URL

Enter the SagePay Live or Test Account Link In This Field So ReRum Can Intergrate With SagePay.
Vendor Vendor is the VendorName of the SagePay Account. 
3-D Secure URL 3-D Secure is a link within SagePay which needs to be copied so that payments can be made. They affect the 
3-D secure callback URL 3-D Secure is a link within SagePay which needs to be copied so that payments can be made. 
3-D Secure eInvoice Callback URL 3-D Secure is a link within SagePay which needs to be copied so that payments can be made. 
Booking  
Select best rates available button - This is for the booking enquiry form, it decides the initial rate used for the search. If selected then all rates are used, the box below is not selectable. If turned off the box below becomes selectable and they can choose a number of rates as default. The impact of this is that you can have a default rate appear or you can select all rates to be used within the search, this option can be found on top of rates. 
Default Search Rate Plan(s) When clicked it will search for these rates first when looking for stays. 
Enquiry requested info button - This when switched on will create a new row/field in the enquiry page to allow you to put in the potential guests requested location and unit type, when you do search it will look for units based around the requested infomation.
Short notice auto-check in - The short notice is used for auto check in. All bookings created will be auto checked in when the time passes their ETA on the start date.
If a booking is created today for start date of today we don't want to auto check in at the default time, we use the short notice time, so delayed check in.
Default ETA The default time that will appear whenever a booking is made. This will not allow any other events to occur from the chosen time except activities.
Defualt ETD The default time that will appear whenever a booking is made.This will not allow any other events to occur until the chosen time except activities.
Default Billing Frequency  Default Billing Frequency dropdown allows you to select what billing frequency in the booking page in ReRum you would like to automatically appear as a default. 
Booking Type Dropdown Visibility Button -  Booking Type when switched on will appear in quick enquiry but when switched off will only appear in the booking screen. 
Billing  
Apps Enabled  If an App is switched on, it will appear here for you to see.
Billing  
Active Units This Month  This will state how much Active Units you currently have in your system. 
Invoice Address   
Accounts Email Address  Not Currently used.
Address line 1 For internal use
Address line 2

For internal use

Address line 3 For internal use
City For internal use
Post Code For internal use
Country  For internal use
Views  
Dashboard Have options to turn on and off on what you would like to see on your dashboard.
Due Payment List Have Options to see what Due Payments you would like to see on your dashboard page.
Operations  
Operations  
Key Set Overdue Enabled Updates the status of keys to overdue if still checked out after the return date.
Auto Checkout Guest Keys Automated system that checks guest keys out after an alloted time after the guest has left acording to the ETD
Auto Checkout Notification If you are notified of an automatic checkout has been done
Auto Checkout Hour What time the automatic checkouts will be triggered at
Stock Item Overdue Enabled  Updates the status of stock items to overdue if still checked out after the return date.
Activity Empty Cleans Enabled If enabled empty clean activities are created if no bookings are in progress.
Activity Empty Clean Days Time between empty cleans.
Activity Enforce Started On When switched on, it will automatically set the status to start activities when their due date is today. 
Issue Enforce Started On When switched on, it will automatically set the status to start issues when their due date is today. 
Finance  
Finance  
Invoice Due Items Enabled Is auto posting enabled.
Invoice Due Items in Days Set how many days before the customer arrives this invoice is posted.

Invoice Autowrap Due Items Enabled button

If enabled automatically puts all items onto the same invoice within the due items in days period.
Invoice Autowrap All Items Enabled button If enabled automatically puts all items onto the same invoice.
Invoice Autowrap Deposits Enabled button If enabled automatically puts all deposits onto the same invoice.
Invoice Autowrap Fees Enabled button If enabled automatically puts all fees onto the same invoice.
Default Recharge Products The default product used to recharge purchase invoices.

Default Accommodations Product 

The default product used for booking invoices.
Bank Details  
Xero (If enabled)
Consumer Key Xero Developers Guide Set Up.. Used to intergrate with Xero.
Consumer Secret  Xero Developers Guide Set Up..Used to intergrate with Xero.
PEM Xero Developers Guide Set Up.. Used to intergrate with Xero.
General   
Cut Off Date 

This is the date that you start using invoices with Xero. The layout of the date will be displayed in the box but it should follow

 yyyy-mm-ddThh:mm:ss. An example of this is 2017-11-15T13:01:01. 

Payment Account Name  This needs to match the bank account name in Xero. To access this page simply click on Settings > Chart Of Accounts in Xero. 
Finance Account Prefix  This should be FA- within Xero therefore just copy this into the allocated text field within ReRum, they are used to seperate different invoices. 
Sales Invoice Prefix This needs to match with the Prefix in the Number Column in Xero. To access this page click on Account > Sales > Click 'see all'. As you can see the "INV-" is used for all invoices. Copy this into the Field.
Sales Credit Note Prefix This needs to match with the Credit Note Prefix in Xero. When creating a Credit Note, it should automatically generate a Credit Note number. The Prefix should be "CN-". Copy this into the Field. 
Purchase Invoice Prefix This needs to match with the Purchase Invoice Prefix in Xero. The Prefix should be "PI-". Copy this into the Field. 
Purchase Credit Note Prefix This needs to match with the Purchase Credit Note Prefix in Xero. The Prefix should be "PC-". Copy this into the Field. 
Tracking Category Id The tracking code generated that we pass back to Xero on every unit invoice.
Import Payments Nominal This needs to match the code in the Business Bank Account. Go to Setting on Xero > Chart Of Accounts > Open the Business Bank Account and copy the code into this field. 
Export Batch Size Batch size is the amount it can upload in one go, usually set to 10. 
Settings  
General   
Global Access Code Not Used
Nominal Code For Cards The nominal code is used for the credit card transactions.
Nominal Code For Deposits The nominal code is used for the credit card deposits.
PPM Genetation Lead Time The number of days ahead that we create a maintenance activity.
Activity Overdue for Days Chooses the Amount of Days OverDue Activities Autoclose, If 0 was set, then the activity would close the night it is overdue. This does not apply to Welcome Packs and End Cleans as they occur with every stay. 
e-Arrival Available Hours Before This will decide how many hours before the check in, guests are allowed to see their access codes on thier e-arrival email. 
Mandatory Contact Address When creating a contact, this field when swicthed on, will make it mandatory to set in the contact address. This would also appear when you create a new contact via the enquiry screen. This would mean that the user will have to go onto the contact in CRM and add a Contact address.
Mandatory Company Address When creating a Company, this field when swicthed on, will make it mandatory to set in the Company address. This would also appear when you create a new Company via the enquiry screen. This would mean that the user will have to go onto the Company in CRM and add a Company address.
Auto Create Account Code If enabled will automatically create an finance account code for contacts and companies.
Lock Timeout Lock Timeout is a feature which unlocks bookings when they are left in editing.
Email Scheduled  
Arrival Information Days Before Allows you to choose how many days before Arrival Emails are sent. Leave blank to not send.
Access Code Days Before Arrival

Allows you to choose how many days before Access Codes are shown to the guest. Leave blank to not send.

Departure Information Days Before Allows you to choose when the Depature Infomation Email is sent. Leave blank to not send.
Post Departure Information Days After Allows you to choose when the post Depature Infomation Email is sent.
Quote Expiry Minutes Before Allows an automatic email to be sent which says the quote is expiriing. Leave blank to not send.
Option To Extend Days Before Allows an automatic email to be sent which gives the option to extend before to the guest. Leave blank to not send.
Amendment Notification Hours Within The number of hours before we stop sending amendment notifications before arrival.
Door Codes Hours Before

Automatically sends Email with the door codes. Leave blank to not send.

Notifications  
Channel Mapping  
Siteminder Email Address This needs to link the channels together therefore if Siteminder is used, the email address will need to be pasted into here.
Rentals United Email Address This needs to link the channels together therefore if Rental United is used, the email address for that will need to be pasted into here.
Booking Button Email Address This needs to link the channels together therefore if Booking Button is used, the email address for that will need to be pasted into here.
Operations  
Operations Email Address Will use the Operations Email Address here for other channels. 
Finance  
Finance Email Address Will use the finance Email Address here for other channels. 
Credit Limit Email Address Will use this email for Credit Limits on channels.
Payable Online Email Address Will use this email on channels for payable online. 
Sales  
Sales Email Address Will use the Sales Email Address here for other channels. 
Stripe (If enabled)
Username The Username for your stripe account
Password The Password for your stripe account
Publish Key

 

Secret Key  
3-D Secure Callback URL  
3-D Secure eInvoice Callback URL  
IBE (If Enabled)
Rate Plan The Rate Plan that is used for the IBE
Channel The Channel Setup up for IBE
General Error Message What the error message will display when a non-specified error occurs
Payment Response Message What the response message will display when the payment is completed
Payment Error Message What the error message will display when the payment goes wrong
Payment Contact Message What the response message will display when contact needs to be made
Invalid Building Message What the error message will display when the building is not available
None Available Message

What the error message will display when the apartment isn't available for the selected dates

Minumum Stay Message What the error message will display when the apartment stay doesn't meet the requirements 
Enter HTML to display as IBE header The HTML that will be displayed as the header for the IBE page
Siteminder  
Processing Bookings Pushes bookings into an enquiry from Siteminder
Processing Bookings from Pending Pushes enquires from Siteminder into pending. 
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk