With any web based application it is sometimes necessary to clear the cache on your browser to force it to pick up the latest version of the app or clear out any old information that is stuck in the cache.
This simple guide will help you clear your cache:
Logout of the platform and close all other tabs in Chrome
Click here to follow Google's guidance for clearing your cache
Ensure you select the following options whilst clearing your cache
- Obliterate the following items from: "From the beginning of time"
- Tick "Hosted App Data"
- Tick "Cached Images & Files"